studio policies
please ensure to read through our studio policies prior to booking an appointment.
RESCHEDULING DUE TO ILLNESS:
If you are sick or unwell with anything at all, please reschedule your appointment. Thank you so much for your consideration.
DEPOSITS:
A non-refundable deposit is required to book and confirm every appointment and will be deducted from the total cost of the session. As our tattoo sessions are quite large and we usually book far in advance, this deposit is to ensure that each client is serious and committed to their booking.
We require 72 hours notice if you decide to reschedule your appointment. If you choose to cancel your appointment, this will automatically forfeit the deposit. If your appointment is missed/unattended, this will forfeit the deposit in respect of the artists time and you may need to pay a cancellation fee to reschedule your session.ARTISTS + PRICING:
The original artist you select at the time of your initial booking is the artist who will perform all following touch up sessions. A change of artist may incur additional costs.
Pricing is subject to change at any time. Please note that our rates may increase or vary in the case of travelling, events or under special circumstances. Travelling does not guarantee a touch-up appointment in your hometown, you may need to arrange a visit to our Melbourne studio for any future appointments.
It is the entirely the visitors responsibility to book their own appointments and ensure it is within the preferred time frames for annual maintenance. Any additional touch up appointments (i.e; third sessions) will be charged accordingly depending on how much work is required.
Annual refresher/maintenance sessions are generally recommended between 12-24 months after your initial sessions are completed, depending on the service/area in question. These annual touch ups are priced in time brackets from your last visit to us and can be found listed on each individual artists pricing page.
RESULTS:
Healed results will vary with each individual. There are many factors that affect the healing process that we have no control over (i.e correct aftercare being followed, how the skin heals and retains pigment, environmental factors).
No guarantee can be made and additional sessions (charged accordingly) may be required to obtain optimal results.
In some cases, the use of some makeup may still be required to achieve certain results in addition to cosmetic tattoo.
This is especially subject to clients who have had pre existing cosmetic tattoos as we unfortunately cannot correct all cases due to potential skin damage/pigment retention from other artists/tattoos.
We give our best efforts to provide quality service to every single client and we always strive for excellence in every aspect. There are however factors that can result in a less than desired outcome as all skin types and each person is completely individual and unique.
Please refer to our frequently asked questions page to see if the services we offer may be beneficial to you, or feel free to reach out via email with any questions or concerns you may have and we will be happy to assist you!
Your first touch-up appointment can be scheduled no sooner than 5 weeks following your first session.
Between 6-12 weeks (within 3 months) after your first session is ideal. We must give your skin ample time to fully heal before tattooing the same area again. This touch-up appointment is highly recommended for best results.
Please note that 2 sessions are standard for ALL cosmetic tattoos to be considered completed as a first time client and this is industry standard.
If you have any questions about our studio policies, please get in touch here